Eurofins | AQM values
AQM HK Ltd and its subsidiaries provides to its customers impartial, independent, objective and expert services such as quality inspection, audit by:
- Providing and Maintaining high expertise/professionalism of its employees/partners.
- Keeping the organization independent from buying agencies, trading companies and factories.
- Allocating AQM ressources exclusively based on needed skills and availabilities.
- Refusing any kind of consultancy service or training for factories, supplier or buying agency for whom AQM is acting as a third party.
- Insuring the confidentiality of datas (such as factories’ performances, factories database, confidential customer/factories information, inspection/audit reports…).
- Applying a Zero Tolerance Policy in term of integrity and ethics.
Though its Human Resources Policy, AQM HK Ltd and its subsidiaries develop internal promotion and facilitate personal career development of all employees.
Any inspector/auditor/manager who operates on behalf of AQM HK Ltd or its subsidiaries should commit himself with AQM Code of Ethics which focus on:
Every AQM employee/partner will be regularly evaluate on his adhesion to AQM Integrity Policy. Also, employees/partners are encouraged to provide feedback about any kind of incident that could happen while operating.
The Department Process, Ethics & Quality is in charge to deploy AQM Integrity Policy, perform regular trainings and implement the necessary control procedures to ensure its daily application. This Department independent from other department in AQM group,can terminate a working contract if any strong evidences of violation of AQM Integrity Policy. Any kind of complains, appeals, feedback from customers, AQM employees/partners, factories, suppliers, buying agency will be directly managed, investigated and recorded by this department, independently from the Operations Department.
Moreover, AQM HK Ltd’s commercial and marketing strategy is based on transparency, fair marketing and antitrust competition.
Impartiality and integrity
Statement of impartiality and integrity